Sleepzzz

Relax, refresh and revive

We would like to inform you that the hotel will be hosting events on most weekends, during which loud music may be played until 1:30 AM. Please be aware that a completely noise-free environment cannot be guaranteed during these times. As such, the hotel will not provide compensation for any complaints related to music from these events. We sincerely apologize for any inconvenience this may cause. Additionally, please note that the hotel will be implementing a 3:00 PM check-in time, from 1st of February 2025, in alignment with our brand guidelines.

Take a break with Mercure Norton Grange Hotel and Spa

Part of the Mercure Hotel group, The Mercure Norton Grange Hotel and Spa is set in tranquil grounds with views of the Pennines. Each of our rooms has been designed with style and comfort in mind. Enjoy a restful night's sleep and wake refreshed in one of our comfortable guest rooms.

From our stylish twin, double and family rooms to our Privilege rooms complete with, mini-bar, bathrobes and slippers. We're sure you'll have a great stay!

Complimentary use of Leisure facilities from 3.00 PM on the day of Arrival to 12.00 PM on the day of Departure.

Favourite Amenities


FAST WIFI

BATH & SHOWER

ROOM SERVICE

SPACIOUS ROOMS

TEA & COFFEE

ON-SITE PARKING

Hotel

Information

Parking
For the increased security of our guests, our carpark is being monitored by Parking Eye, it is still free to park with us, all you have to do is register your vehicle registration with our reception team upon arrival. Please note that parking is at your own risk. The hotel does not take any responsibility for any loss, damage or accidents.

Noise Policy
Due to weddings and events we often have loud music until 1am. We cannot guarantee any noise free environment however will do our best to allocate a quiet room if you ask in advance.

Pet Policy
Mercure Norton Grange has a strict no pet policy with the exception of guide dogs at no Extra Cost.

Child Policy

In alignment with Accor's WATCH (We Act Together for Children) program, we are committed to safeguarding children. As part of this commitment, we request identification for the child and accompanying adults. We will also verify the relationship between the child and the accompanying adult while checking-in. Please ensure you have necessary documentation ready when checking-in to the hotel.

Cash & ID Policy

The hotel does not accept cash payments for Rooms. All rooms will have to be prepaid, guaranteed or paid at the property using a valid credit/debit card. The hotel reserves the right to carry out a mandatory ID check where required. Failure to provide a valid government issued ID will result in being refused check-in.

Smoking & Drugs Policy

Please note that smoking, including vapes, is strictly prohibited in all areas within the building. We have dedicated smoking areas outside the building. Should you require assistance in locating them, please ask a member of staff. Failure to comply will result in being removed from the premises and a £250 smoking fee will be charged.

The use, possession or distribution of Drugs or any Illegal substance on these premises is strictly prohibited. Anyone caught will be banned and reported to police.

Twin Bed Policy

Please note than some of our twin beds are made up with 1 Standard Double Bed and 1 Pull-out Single Bed of 1.8m x 0.9m

Stay with us!

The Mercure Norton Grange Hotel and Spa has it all, as one of the finest hotels in the area, we offer guests luxury rooms, fantastic spa facilities and top class dining.

Accreditations


CUSTOMER REVIEW AWARD